Normally you do not need to make any settings! After receiving the travel data card, you only need to insert the SIM card into your phone, and when the data traffic is recorded, your travel data card will be activated immediately. The validity date of the travel data card depends on the selected service plan (the day of activation of the SIM card is also counted).
If you cannot use travel data, you can also refer to the following methods to troubleshoot:
- Check whether the travel data card is correctly inserted into the SIM card slot of the phone.
- Whether the mobile phone supports dual SIM card function, if yes, please check that the travel data card is inserted into the SIM card slot of the phone,
- Check whether the SIM card slot where the travel data card is being inserted has data function turned on,
- Check whether the SIM card slot where the travel data card is being inserted has enabled the roaming data function,
- Have you arrived at the tourist destination? Please note that our travel data card only provides local data functions. If you are in Hong Kong, the travel data card will not provide Hong Kong data.
- If your phone needs to set APN and other information, you can refer to the following “Mobile Data and Internet Settings” section
- You can always contact our customer service hotline 1021050 for inquiries and assistance.
|步驟 1||開啟手機設定 > 尋找APN設定欄||Step 1||Setting > More > Mobile Network|
|步驟 2||設定 → 無缐與網絡 → 行動網絡設定 → 存取點名稱(APN)新增APN (Access Point Names)||Step 2||Access Point Name > New APN > Enter New APN information and save
Authentication Type: CHAP or PAP
|步驟 3||設定APN名稱 (ctm-mobile)|
|Step 3||Return to the APNs > Select the new APN|
|步驟 4||開啟流動數據||Step 4||Activate cellular data|
|步驟 1||開啟手機設定 > 尋找流動數據設定欄|
設定 → 流動網絡 → 流動數據選項 → 流動數據網絡
|Step 1||Setting > Cellular > Cellular Data Network|
|Step 2||Enter APN: ctm-mobile|
|步驟 3||啟用流動數據||Step 3||Activate Cellular Data|