Please note that the above service plan is only applicable to smartphones that support eSIM technology. Customers need to ensure their smartphones support related technologies!
You can click the below link to check your order!
please follow the simple steps below to set up your phone, and you can start using the eSIM service plan afterward.
(The above information is for customer reference only. For details setup/info about your smartphone, please contact your mobile phone purchaser or supplier.)
To Active your eSIM Roaming Data service plan
After you completed the setup, your eSIM Roaming Data plan is ready to use. When you arrive at the travel destination, please enable the “Data Roaming” function on your mobile phone. When we recorded the first roaming data usage, your eSIM Roaming Data plan will take effect immediately. (Note: Please make sure your phone is set to use eSIM for mobile data usage).
Different service plans have varies valid period, please check in the details of your service plan, please note that the service plan effective date will also be included (less than one day will also be calculated on a day), and the service plan will expire at 23:59 Hong Kong time on the plan expiry day. If customers do not need to use Roaming data, please turn-off the “Mobile Data” before the plan end.
– The service plan is valid from the date of activation to 23:59 Hong Kong time on the days of service plan expiry.
– Mobile Data Service is only applicable to designated destinations and mobile networks.
– This service plan does not have a data usage prompt and data usage query service.
– Data usage is deducted on a per-MB basis.